Hathway Broadband Indore

Privacy Policy

Thank you for using hathwayindore.in. Your privacy is of utmost importance to us. Please take a moment to review our Privacy Policy, which outlines our information-gathering and dissemination practices.


Scope

This portal (hereinafter referred to as “Portal,” “we,” “our,” or “us”) is committed to protecting and respecting your privacy.

This Privacy Policy, in conjunction with the Portal’s Terms and Conditions and other applicable policies, explains how we collect, use, disclose, and safeguard your information while providing our services. By using the Portal, you agree to the terms outlined in this Privacy Policy.


Changes to the Privacy Policy

We are committed to handling your information in compliance with applicable laws and regulations.

This Privacy Policy may be updated periodically to reflect changes in business, legal, or regulatory requirements. Any significant changes will be communicated to you, and the updated Privacy Policy will be available online. You are encouraged to review this page periodically to stay informed about our practices. Your continued use of the Portal after modifications indicates your acceptance of the updated terms.


Third-Party Services

Your mobile service provider, operating system provider, third-party applications, social media platforms, or other websites you access may collect, use, and share information independently. Please review their respective privacy policies to understand how they handle your information, as we do not control these third parties.


Information We Collect
Personal Information

Personal information refers to details that identify you, such as:

  • Name, age, gender
  • Contact details
  • Interests in specific products/services
  • Bank details and payment information (processed securely by our payment partners)
Non-Personal Information

Non-personal information includes anonymized data like system identifiers, device usage, or diagnostic information that does not identify you individually.


How We Use Your Information

We collect information to:

  • Validate and process your requests, including payments and renewals.
  • Assist partners in fulfilling your orders.
  • Enhance the functionality and quality of the Portal.
  • Provide personalized recommendations, marketing communications, and advertisements.
  • Respond to your inquiries, resolve disputes, or troubleshoot issues.
  • Prevent fraud, enforce terms, and comply with legal obligations.

Sharing Your Information
With Affiliates and Partners

We may share your information with our affiliates to provide services, display advertisements, and improve your experience. These entities may market to you unless you explicitly opt out.

With Third Parties

Personal information may be disclosed to third parties for:

  • Fulfillment of orders
  • Enhancing your experience
  • Compliance with legal obligations

We may also share information if required to:

  • Comply with applicable laws or enforceable requests.
  • Prevent fraud, security threats, or technical issues.
  • Protect the rights, property, or safety of our customers or the public.

Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. After this period, the data is securely deleted.


Cookies and Tracking Technologies

We use cookies to improve your experience. Cookies collect non-personal information but may link to personal data if required by law. You can manage your cookie preferences in your browser settings.


Location Services

The Portal may collect location data anonymously to provide services or improve functionality. Certain features may require enabling location settings on your device.


Third-Party Links

The Portal may contain links to third-party websites or display advertisements. These are governed by their own privacy policies. We are not responsible for the privacy practices of third-party websites or applications.


Access, Correction, and Deletion

We strive to keep your information accurate and up to date. You may request:

  • Access to your information.
  • Correction of inaccuracies.
  • Deletion of your data (subject to legal and technical constraints).

Requests may be denied if they conflict with legal requirements, infringe on the privacy of others, or require disproportionate technical effort.


Email Opt-Out

You can opt out of marketing emails by contacting us at info@hathwayindore.in. Processing your request may take up to 5 days. However, transactional messages related to your account and payments will still be sent.


Queries and Complaints

We are committed to safeguarding your information. For feedback, concerns, or queries related to privacy, contact us at:
Email: info@hathwayindore.in